WHAT MAKES US SPECIAL?

Haas Conflict Resolution is special because of Terri’s unique skills and style of mediating. She approaches each mediation as a “professional peacemaker” and really focuses on the human aspect of the conflict. She is particularly skilled at mediating complicated emotional disputes. She is aware that until a person feels heard, they cannot begin to move forward into the solution phase of the process. Terri, often referred to as a “people person”, possesses the uncanny ability to ascertain what is truly going on behind the conversations. She helps parties make their own decisions every step of the way by asking questions and listening to what is being said (as well as what is not being said.)

Terri has chosen mediation as her life’s work because she believes in contributing to helping people find peace in the midst of their conflict. Being the oldest of four children, Terri has been mediating disputes all her life and truly enjoys helping people with their problems. She understands the value of allowing, encouraging, and acknowledging the parties to talk about the past events. Her passion lies in helping the parties focus on the future. She believes that no one can change what happened in the past and that lessons can be learned and responsibility taken and movement forward is necessary to alleviate the high cost of conflict. She is very adept at having the conflicting parties focus on solutions that improve their future and allow them to move forward.